A few things you might be wondering
Good questions.
Clear answers.
From finding your registration to bringing an event to life, here’s where to start.
Coming to an event
How do I register?
Find your event and open its details page. When registration is available, select Register and complete the form. Some events accept advance registration; others register guests on site on the event day. The event page tells you what’s available.
How can I check my registration?
Use Check registration on the event page when that option is available. For free events, use the phone number you registered with. For paid events, you can use your email, phone number or verification code. Keep your confirmation details handy for arrival.
How do payments work?
Paid events show their ticket price before you register. Payment is completed through Paystack. Your registration needs a successful payment to be confirmed. If payment is still pending, Check registration can help you return to the payment step.
Can I bring someone with me?
If the event supports guests or group registration, its form will ask how many people are coming with you. Otherwise, contact us or the event organiser before bringing additional guests.
Where can I find the venue?
The event page shows the venue and a Get directions link when a map is available. Some organisers share the location after registration instead. Check the event page and your confirmation information.
What if an event is cancelled or I need a refund?
Contact business@eventsmode.com with the event name and your payment reference. Cancellation and refund arrangements depend on the event and its organiser. Avoid sending card details or payment PINs.
Hosting with us
How do I host an event with EventsMode?
Select Host an event and tell us about your organisation and gathering. We’ll follow up to discuss the date, venue, registration needs and any extra support before setting up your event.
What can your team help with?
We help with event pages, registration, paid tickets, attendee messages and on-site check-in support. Tell us what you need and we’ll agree the scope and costs with you.
Can I sign up for the organiser portal?
Organiser accounts are created by our team when you create an event with EventsMode. There is no public self-signup. Your workspace helps you manage event information, attendee records, registrations and attendance metrics and trends.
Can you support a program across multiple days?
Yes. An event can have a start and end date, and its page will show the date range. Tell our team the schedule and how you want registration and check-in handled across the program.
Can I send updates to my attendees?
Attendee communication and bulk SMS are available. Our team can help you arrange reminders and event updates; messaging costs and access are agreed for your event.
Something else on your mind?
Our team is a message away.